Support Policy Page

At duoduoknives, we are committed to providing the best customer experience. Our Support Policy ensures that you receive timely assistance and resolve any issues are resolved efficiently.

1. Product Quality: If you encounter any issues with our products, please contact us within 10 days of receiving your order. We offer replacements for defective or damaged items.

2. Order Support: For questions about your order status, shipping, or delivery, please reach out to our customer service team, available 7 days a week.

3. Returns & Exchanges: We offer a return and exchange policy. Products must be unused and in original packaging. Please review our detailed returns procedure on our website.

4. Customer Service: Our dedicated support team is here to assist you with any inquiries. You can reach us via email at support@duoduoknives.com or call us at [customer service number].

Thank you for choosing Duoduoknives – we're here to help!